Lean Six Sigma is a proven business improvement methodology that combines Lean’s focus on eliminating waste with Six Sigma’s data-driven approach to reducing variation and defects. Together, they help organisations improve quality, speed, and customer satisfaction across any process.

Module 1: Introduction to Lean Six Sigma Green Belt

• Role and responsibilities of a Green Belt
• Core principles of Lean and Six Sigma
• How Lean and Six Sigma work together in process improvement
• Voice of the Customer (VOC) and Critical to Quality (CTQ)

Module 2: The DMAIC Framework

A structured walk-through of the Define, Measure, Analyze, Improve, Control phases, including:

• Project selection and scoping
• Building a clear project charter
• Stakeholder analysis and communication planning
• Managing project timelines and deliverables

Module 3: Define Phase — Understanding the Problem

• Translating business problems into project goals
• SIPOC and high-level process mapping
• Customer requirements and segmentation analysis
• Baseline and problem definition

Module 4: Measure Phase — Data Collection & Validation

• Data types, sampling strategies, and measurement accuracy
• Introduction to Measurement System Analysis (MSA)
• Process capability basics (Cp, Cpk)
• Establishing reliable process baselines

Module 5: Analyze Phase — Root Cause Analysis

• Cause-and-effect (Fishbone) diagrams and 5 Whys
• Pareto analysis and data visualisation
• Identifying process waste and bottlenecks
• Correlation and scatter analysis
• Validating root causes with data