Certified Quality Auditor (CQA)

This program blends auditing principles with practical quality application:

1. Quality Auditing Fundamentals

• Purpose and types of quality audits
  
  
• Auditor roles, ethics, and competence
  
  
• Audit standards and guidelines (aligned with ISO 19011 principles)
  
  
• Process-based and risk-based auditing
  
  

2. Audit Planning & Preparation

• Understanding audit scope, criteria, and objectives
  
  
• Developing audit plans and checklists
  
  
• Document and record review techniques
  
  
• Risk-based audit prioritization
  
  

3. Conducting Effective Audits

• Interviewing and questioning techniques
  
  
• Gathering and verifying objective evidence
  
  
• Observations, sampling, and traceability
  
  
• Managing difficult audit situations