Certified Quality Problem Solving Professional
Unlock your potential with the Certified Quality Problem Solving Professional course, designed to equip professionals with advanced problem-solving techniques and quality improvement strategies. This globally recognized training empowers participants to identify root causes, implement corrective actions, and drive continuous improvement across organizational processes.
Certified Quality Problem Solving Professional Training
Certified Quality Problem Solving Professional – Foundation Level
accredited by
The Certified Quality Problem Solving Professional – Refresher Training is accredited and delivered by BGMC Group, a globally recognized provider of professional training solutions in quality, process improvement, and problem-solving. This accreditation ensures that the course aligns with international standards and best practices in quality management and continuous improvement.
Examination
Assessment Format:
Written Assessment: Multiple-choice and scenario-based questions designed to evaluate participants’ understanding of core problem-solving principles, tools (RCA, CAPA, PDCA, DMAIC), and continuous improvement techniques.
Practical Assessment: Hands-on exercises and simulations involving real-world problem-solving scenarios, root cause analysis, and solution implementation. Participants will be assessed on their ability to apply structured problem-solving techniques effectively.
Capstone Exercise: Comprehensive end-to-end problem-solving scenario where participants demonstrate integration of all learned methodologies and produce actionable recommendations.
Duration
Online Instructor-Led Training: 1–2 Days (intensive session covering refresher modules and applied exercises)
Classroom Training: 1–2 Days (full-day interactive workshops with practical exercises, case studies, and capstone project)
Self-Paced Online Learning: Approximately 6–10 hours including module review, exercises, and capstone scenario
Module 1: Introduction to Quality Problem Solving
Overview of structured problem-solving methodologies
Understanding the role of quality management in business success
Key principles of problem identification and resolution
Importance of aligning problem-solving initiatives with organizational goals
Module 2: Problem Identification & Definition
Recognizing process deviations, defects, and inefficiencies
Writing clear, actionable problem statements
Defining objectives, scope, and boundaries of improvement initiatives
Techniques for prioritizing problems based on impact and urgency
Module 3: Root Cause Analysis (RCA)
Introduction to RCA principles and frameworks
Tools: 5 Whys, Fishbone (Ishikawa) diagrams, Pareto charts
Differentiating between symptoms and root causes
Hands-on exercises applying RCA to real-life scenarios
Module 4: Data Collection & Analysis
Understanding the role of data in quality problem-solving
Techniques for accurate data collection and measurement
Basic statistical analysis: mean, median, mode, range, standard deviation
Visualizing data with charts and graphs to identify trends and patterns
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Module 5: Structured Problem-Solving Methodologies
Introduction to PDCA (Plan-Do-Check-Act) cycle
Introduction to DMAIC (Define-Measure-Analyze-Improve-Control) methodology
Applying structured frameworks to plan, execute, and validate solutions
Case studies demonstrating successful methodology application
Module 6: Solution Development & Implementation
Generating multiple potential solutions
Evaluating solutions for feasibility, impact, and sustainability
Developing detailed action plans and assigning responsibilities
Implementing solutions and tracking progress
Module 7: Monitoring, Verification & Documentation
Establishing Key Performance Indicators (KPIs) to track effectiveness
Monitoring process improvements and adjusting strategies
Documentation standards and reporting techniques
Creating templates and records for future audit and review purposes
Module 8: Hands-On Practical Exercises
Real-world case studies for problem identification and analysis
Group exercises to implement solutions and monitor outcomes
Applying tools and techniques learned in practical scenarios
Interactive workshops for collaborative problem-solving practice
Module 9: Capstone Exercise
End-to-end problem-solving project simulation
Participants analyze a complete scenario, identify root causes, and propose solutions
Instructor feedback for applied learning and skill validation
Final review and discussion to consolidate knowledge
Quality Assurance and Control Professionals: Individuals responsible for monitoring processes, ensuring quality standards, and reducing defects in production or service delivery.
Process Improvement Specialists: Professionals tasked with analyzing workflows, identifying inefficiencies, and implementing sustainable improvements.
Supervisors and Team Leaders: Managers guiding teams in operational environments who need to implement structured problem-solving approaches.
Engineers and Technical Staff: Personnel in manufacturing, industrial, and service sectors aiming to strengthen analytical and problem-solving skills.
Project Managers and Coordinators: Professionals overseeing projects where identifying, analyzing, and resolving process or quality issues is critical.
Operational and Business Analysts: Individuals responsible for interpreting data, evaluating process performance, and recommending actionable solutions.
Beginners to Intermediate Professionals: Those new to quality problem-solving or with some experience who want a structured, methodical approach to resolving problems.
Career Advancement Candidates: Professionals seeking credentials that demonstrate competence in structured problem-solving and quality improvement.
By the end of the course, participants will have the knowledge and practical skills to identify problems, analyze root causes, implement corrective actions, and drive continuous improvement, making them valuable assets in any operational or project-based environment.
Participants will receive a comprehensive learning experience combining theory, practical exercises, and tools to apply structured problem-solving effectively:
Instructor-Led Sessions
Interactive lessons delivered by certified experts in quality management and problem-solving.
Detailed explanations of problem-solving frameworks, tools, and techniques.
Guidance on applying methodologies to real-world business and operational scenarios.
Hands-On Practical Exercises
Exercises focused on problem identification, root cause analysis, and solution development.
Group activities simulating real-life process and quality challenges.
Application of 5 Whys, Fishbone (Ishikawa) diagrams, Pareto analysis, and PDCA/DMAIC cycles.
Case Studies & Scenarios
Real-world examples from manufacturing, service, and operational environments.
Scenario-based exercises for identifying problems, analyzing causes, and proposing solutions.
Critical thinking exercises to reinforce analytical and decision-making skills.
Study Materials & Templates
Comprehensive course manuals, guides, and reference notes.
Templates for structured problem-solving, action plans, and reporting.
Worksheets for root cause analysis, solution evaluation, and KPI tracking.
Assessment & Exam Preparation
Mock tests, quizzes, and scenario-based exercises to prepare for the formal assessment.
Step-by-step guidance to complete the final examination successfully.
Post-Training Support
Access to instructors for Q&A and clarification of concepts.
Additional resources and recommended readings to enhance knowledge retention.
Networking with other participants for collaborative learning and experience sharing.
Certification
Upon successful completion, participants receive the Certified Quality Problem Solving Professional – Foundation Level Certificate, validating their understanding of structured problem-solving techniques and their ability to apply them effectively in a professional environment.
Examination & Certification
Assessment Format:
Written Exam:
Multiple-choice questions to evaluate understanding of foundational problem-solving concepts, quality improvement frameworks, and analysis tools.
Scenario-based questions simulating real-world problems to test decision-making and reasoning skills.
Short-answer questions requiring explanation of processes and approaches used for problem-solving.
Practical Assessment:
Hands-on exercises to apply learned techniques on real-world cases.
Participants will identify quality problems, perform root cause analysis using tools like 5 Whys and Fishbone diagrams, and propose actionable solutions.
Use of templates and frameworks for documenting and reporting solutions.
Case Study Evaluation:
Scenario-based exercises to assess participants’ ability to integrate concepts and tools into a structured problem-solving process.
Analysis of operational challenges, development of corrective actions, and validation of outcomes.
Certified Quality Problem Solving Professional – Practitioner Level
accredited by
Examination
Assessment Format:
Written Assessment: Multiple-choice and scenario-based questions designed to evaluate participants’ understanding of core problem-solving principles, tools (RCA, CAPA, PDCA, DMAIC), and continuous improvement techniques.
Practical Assessment: Hands-on exercises and simulations involving real-world problem-solving scenarios, root cause analysis, and solution implementation. Participants will be assessed on their ability to apply structured problem-solving techniques effectively.
Capstone Exercise: Comprehensive end-to-end problem-solving scenario where participants demonstrate integration of all learned methodologies and produce actionable recommendations.
Duration
Online Instructor-Led Training: 1–2 Days (intensive session covering refresher modules and applied exercises)
Classroom Training: 1–2 Days (full-day interactive workshops with practical exercises, case studies, and capstone project)
Self-Paced Online Learning: Approximately 6–10 hours including module review, exercises, and capstone scenario
Module 1: Advanced Problem-Solving Concepts
Revisiting foundational problem-solving principles
Understanding advanced quality management frameworks
Aligning problem-solving initiatives with organizational strategy
Module 2: Complex Problem Identification & Analysis
Identifying and prioritizing complex quality and operational problems
Advanced problem statement formulation and scoping
Risk assessment and impact analysis
Module 3: Advanced Root Cause Analysis (RCA)
In-depth application of 5 Whys, Fishbone (Ishikawa) diagrams, and Pareto charts
Integrating statistical and data analysis for root cause determination
Handling interrelated process issues and systemic problems
Module 4: Solution Development & Evaluation
Generating multiple solution options and evaluating feasibility
Cost-benefit analysis and risk evaluation for proposed solutions
Developing structured corrective and preventive action plans (CAPA)
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Module 5: Implementation & Process Improvement
Planning and executing solutions using PDCA and DMAIC frameworks
Change management and stakeholder engagement strategies
Monitoring process changes and evaluating results for sustainability
Module 6: Data-Driven Decision Making
Using KPIs, metrics, and dashboards for problem-solving verification
Data visualization for performance tracking and reporting
Integrating analytics to support continuous improvement
Module 7: Reporting & Documentation
Effective documentation of RCA, CAPA, and improvement actions
Creating standardized reports for internal and external audits
Communicating findings and recommendations to management
Module 8: Practical Exercises & Case Studies
Real-world case studies to apply all tools and techniques
Group exercises to solve complex operational problems
Simulated scenarios for cross-functional process improvement
Module 9: Capstone Project
End-to-end problem-solving project applying all learned methodologies
Presentation of analysis, solutions, and improvements to instructors
Feedback and evaluation for applied learning
Quality Assurance and Quality Control Managers: Professionals responsible for supervising teams, ensuring compliance with quality standards, and implementing improvements across organizational processes.
Process Improvement Specialists: Individuals who identify inefficiencies and implement solutions to optimize workflows, reduce waste, and improve operational performance.
Project Managers and Coordinators: Professionals managing complex projects where structured problem-solving is essential to meet deadlines, budgets, and quality objectives.
Supervisors and Team Leads: Leaders tasked with guiding teams in applying problem-solving methodologies to improve process outcomes.
Engineers and Technical Professionals: Those working in manufacturing, industrial, or service environments who need advanced problem-solving skills to resolve operational challenges.
Operational Excellence Professionals: Individuals responsible for leading continuous improvement initiatives and integrating problem-solving tools into organizational practices.
Experienced Foundation-Level Graduates: Participants who have completed the Foundation Level course and want to enhance practical application and analytical skills for real-world scenarios.
Professionals Seeking Certification Progression: Individuals preparing for Professional Level problem-solving certification or advanced quality management programs, including Lean Six Sigma Black Belt.
This course is ideal for professionals aiming to apply structured problem-solving, root cause analysis, and corrective actions in complex operational, manufacturing, or service environments, and for those looking to lead quality improvement initiatives within their organization.
Participants will receive a comprehensive, hands-on learning experience combining theoretical knowledge, practical exercises, and tools to effectively apply advanced problem-solving in real-world scenarios:
Instructor-Led Training
Expert-led sessions on advanced problem-solving methodologies and quality improvement frameworks.
Detailed explanation of root cause analysis (RCA), corrective and preventive actions (CAPA), and continuous improvement techniques.
Real-world examples and case studies to contextualize theoretical concepts.
Hands-On Practical Exercises
Application of advanced RCA tools such as 5 Whys, Fishbone diagrams, Pareto charts, and process mapping.
Exercises to develop actionable solutions, implement corrective measures, and verify outcomes.
Group activities simulating complex operational and project-related quality challenges.
Case Studies & Scenarios
Industry-specific case studies from manufacturing, service, and business operations.
Scenario-based exercises emphasizing multi-step problem-solving and decision-making.
Practice in integrating data analysis, solution development, and action plan implementation.
Templates, Tools & Resources
Structured problem-solving worksheets, CAPA templates, and reporting forms.
Guidelines for documenting root cause analysis, improvement actions, and verification results.
Access to reference materials for continued learning and practice.
Capstone Project
End-to-end problem-solving exercise encompassing identification, analysis, solution development, and reporting.
Hands-on practice for applying PDCA and DMAIC methodologies to a complete project scenario.
Instructor feedback and evaluation to reinforce learning and ensure competency.
Exam & Certification Support
Sample assessments, quizzes, and exercises to prepare for the final evaluation.
Guidance on solving practical and scenario-based problems effectively.
Tips and strategies to ensure successful completion of the certification requirements.
Post-Training Support
Access to instructors for follow-up questions and clarifications.
Ongoing support for implementing learned techniques in real-world environments.
Networking opportunities with peers to share insights and best practices.
Certification
Participants who successfully complete all assessments will receive the BGMC Certified Quality Problem Solving Professional – Practitioner Level Certificate.
Certification validates advanced competency in structured problem-solving, root cause analysis, and the ability to implement sustainable solutions in professional environments.
Examination & Certification
Assessment Format:
Written Exam:
Multiple-choice questions testing knowledge of advanced problem-solving concepts, root cause analysis tools, and quality improvement frameworks.
Scenario-based questions simulating real-world operational challenges requiring structured analysis and solution proposals.
Short-answer questions to evaluate reasoning, decision-making, and application of methodologies like PDCA and DMAIC.
Practical Assessment:
Hands-on exercises applying problem-solving techniques to actual or simulated business, manufacturing, or service scenarios.
Participants perform root cause analysis using tools such as Fishbone diagrams, 5 Whys, Pareto charts, and process mapping.
Creation of action plans, implementation strategies, and verification methods for proposed solutions.
Capstone Project Evaluation:
A final project integrating all learned skills to solve a comprehensive quality problem.
Assessment includes identification of issues, analysis, solution design, implementation plan, and documentation of results.
Instructor feedback ensures participants demonstrate practical competency and applied understanding.
Certified Quality Problem Solving Professional – Professional Level
accredited by
Examination
Assessment Format:
Written Assessment: Multiple-choice and scenario-based questions designed to evaluate participants’ understanding of core problem-solving principles, tools (RCA, CAPA, PDCA, DMAIC), and continuous improvement techniques.
Practical Assessment: Hands-on exercises and simulations involving real-world problem-solving scenarios, root cause analysis, and solution implementation. Participants will be assessed on their ability to apply structured problem-solving techniques effectively.
Capstone Exercise: Comprehensive end-to-end problem-solving scenario where participants demonstrate integration of all learned methodologies and produce actionable recommendations.
Duration
Online Instructor-Led Training: 1–2 Days (intensive session covering refresher modules and applied exercises)
Classroom Training: 1–2 Days (full-day interactive workshops with practical exercises, case studies, and capstone project)
Self-Paced Online Learning: Approximately 6–10 hours including module review, exercises, and capstone scenario
Module 1: Strategic Problem-Solving Overview
Advanced problem-solving principles and frameworks
Aligning problem-solving initiatives with organizational strategy
Leadership in quality and operational improvement
Module 2: Complex Problem Identification
Identifying systemic and cross-functional issues
Prioritization and impact analysis of complex problems
Advanced problem statement formulation
Module 3: Advanced Root Cause Analysis (RCA)
Using 5 Whys, Fishbone diagrams, Pareto analysis for complex problems
Integrating statistical and process data to validate root causes
Managing interdependent and multi-departmental issues
Module 4: Solution Design & Evaluation
Generating innovative and sustainable solutions
Evaluating options based on feasibility, impact, and cost-benefit analysis
Designing corrective and preventive action plans (CAPA)
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Module 5: Implementation & Change Management
Planning and executing solutions across departments or projects
Stakeholder engagement and communication strategies
Monitoring, verification, and sustainability of improvements
Module 6: Advanced Data Analysis for Decision Making
Leveraging KPIs, metrics, and dashboards for performance evaluation
Data visualization and reporting techniques for executives
Applying analytics to support continuous improvement initiatives
Module 7: Reporting & Documentation
Preparing professional-quality reports for management and audits
Documenting RCA, CAPA, and improvement initiatives
Communicating results to stakeholders effectively
Module 8: Practical Exercises & Case Studies
Advanced real-world cases for problem-solving application
Group exercises emphasizing multi-step analysis and solution implementation
Simulation of enterprise-level problem-solving scenarios
Module 9: Capstone Project
End-to-end application of professional problem-solving techniques
Evaluation of analytical thinking, solution design, and implementation effectiveness
Instructor feedback to ensure mastery and readiness for certification
Who It’s For
Senior Quality Managers and Directors: Professionals overseeing large-scale quality management systems across departments or business units.
Operational Excellence and Process Improvement Leaders: Individuals responsible for enterprise-level process optimization and continuous improvement initiatives.
Project and Program Managers: Professionals managing multiple complex projects requiring advanced problem-solving and analytical skills.
Engineers and Technical Experts: Personnel tasked with solving systemic operational challenges and implementing strategic solutions.
Executives and Decision-Makers: Leaders needing to understand and apply structured problem-solving to strategic organizational goals.
Practitioner Level Graduates: Participants who have completed Foundation or Practitioner levels and want to advance to professional mastery.
This course prepares participants to lead problem-solving initiatives, implement advanced methodologies, and influence organizational decision-making for improved quality and operational performance.
Participants will receive a complete professional learning package, combining advanced theory, applied exercises, and tools:
Instructor-Led Sessions
Advanced lessons on problem-solving frameworks, strategic RCA, CAPA, and continuous improvement.
Real-world applications of PDCA, DMAIC, Lean, and Six Sigma methodologies.
Leadership-focused problem-solving approaches for enterprise environments.
Hands-On Practical Exercises
Solving complex, multi-step operational problems using structured tools.
Root cause analysis of systemic or cross-functional issues.
Designing and implementing corrective and preventive actions (CAPA).
Case Studies & Simulations
Advanced industry-specific examples from manufacturing, service, and business operations.
Scenario-based exercises emphasizing enterprise-level problem-solving.
Collaboration and decision-making exercises for leadership development.
Tools, Templates & Resources
Professional-grade RCA, CAPA, and reporting templates.
KPI tracking, process monitoring dashboards, and performance measurement tools.
Guidelines for integrating problem-solving into organizational strategy.
Capstone Project
Comprehensive case study requiring identification, analysis, solution design, implementation, and reporting.
Evaluation of applied problem-solving in complex, real-world scenarios.
Instructor feedback to ensure mastery of advanced techniques.
Exam & Certification Support
Mock assessments and practical exercises to prepare participants for the formal evaluation.
Guidance on reporting, documentation, and presentation of solutions.
Post-Training Support
Access to instructors for follow-up questions and mentoring.
Networking opportunities with other professionals for experience sharing.
Examination & Certification
Assessment Format:
Written Exam:
Multiple-choice questions covering advanced problem-solving concepts, quality improvement frameworks, and strategic root cause analysis (RCA).
Scenario-based questions simulating real-world operational and organizational challenges requiring strategic solutions.
Short-answer questions evaluating reasoning, decision-making, and application of methodologies such as PDCA and DMAIC.
Practical Assessment:
Hands-on exercises applying advanced problem-solving techniques in complex, multi-departmental or enterprise scenarios.
Participants conduct root cause analysis using tools like Fishbone diagrams, 5 Whys, Pareto analysis, and process mapping.
Creation of corrective and preventive action (CAPA) plans, implementation strategies, and verification of results.
Capstone Project Evaluation:
Comprehensive, real-world project requiring end-to-end application of problem-solving methodologies.
Participants analyze complex organizational problems, implement solutions, and produce professional documentation and reporting.
Instructor evaluation ensures practical mastery and applied problem-solving competence.
Duration:
Instructor-led / Classroom: 2–3 hours for combined written and practical assessments.
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Certified Quality Problem Solving Professional – Refresher Training
accredited by
Examination
Assessment Format:
Written Assessment: Multiple-choice and scenario-based questions designed to evaluate participants’ understanding of core problem-solving principles, tools (RCA, CAPA, PDCA, DMAIC), and continuous improvement techniques.
Practical Assessment: Hands-on exercises and simulations involving real-world problem-solving scenarios, root cause analysis, and solution implementation. Participants will be assessed on their ability to apply structured problem-solving techniques effectively.
Capstone Exercise: Comprehensive end-to-end problem-solving scenario where participants demonstrate integration of all learned methodologies and produce actionable recommendations.
Duration
Online Instructor-Led Training: 1–2 Days (intensive session covering refresher modules and applied exercises)
Classroom Training: 1–2 Days (full-day interactive workshops with practical exercises, case studies, and capstone project)
Self-Paced Online Learning: Approximately 6–10 hours including module review, exercises, and capstone scenario
Module 1: Refresher Overview
Revisiting key problem-solving principles and quality frameworks
Updates and new methodologies in quality problem-solving
Overview of tools and techniques for refresher application
Module 2: Problem Identification & Definition Review
Re-examining problem recognition methods
Updating problem statements for clarity and scope
Prioritization techniques for effective intervention
Module 3: Root Cause Analysis Refresh
Revisiting 5 Whys, Fishbone diagrams, and Pareto analysis
Handling interrelated and complex problems
Practical exercises to reinforce RCA skills
Module 4: Solution Development & Evaluation
Reviewing solution generation methods
Evaluating solutions for feasibility, sustainability, and impact
Action planning and implementation review
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Module 5: Implementation & Process Improvement
Applying PDCA and DMAIC in refresher scenarios
Monitoring and measuring process improvements
Change management and stakeholder engagement refresher
Module 6: Data Analysis & Reporting Refresh
Reviewing KPI tracking, metrics, and dashboards
Data visualization techniques for problem-solving insights
Reporting best practices and documentation refresher
Module 7: Practical Exercises & Case Studies
Real-world case studies for applied problem-solving practice
Group exercises and simulations to reinforce skills
Scenario-based review of previously learned methodologies
Module 8: Capstone Exercise
End-to-end problem-solving simulation integrating all refresher concepts
Instructor feedback and evaluation of applied techniques
Final scenario-based exercise for skill validation
Who It’s For
Professionals who have previously completed Foundation, Practitioner, or Professional Levels of the Certified Quality Problem Solving program.
Quality Assurance, Process Improvement, and Operational Excellence Specialists seeking to refresh and reinforce their knowledge.
Supervisors, Team Leaders, and Project Managers responsible for ensuring the consistent application of problem-solving techniques.
Engineers, Technical Staff, and Analysts who need to maintain or update their applied problem-solving skills.
Professionals preparing for advanced certifications or continuous improvement initiatives.
This refresher course ensures that participants remain up-to-date with the latest problem-solving tools, techniques, and best practices, strengthening their ability to contribute effectively to organizational improvement initiatives.
What’s Included
Instructor-Led Refresher Sessions: Interactive sessions reviewing core principles, frameworks, and updated techniques.
Hands-On Practical Exercises: Exercises revisiting RCA, PDCA, DMAIC, and CAPA in real-world scenarios.
Case Studies & Simulations: Review and analysis of complex quality challenges with guided solutions.
Updated Tools & Templates: Refreshed worksheets, RCA and CAPA forms, KPI tracking, and reporting templates.
Capstone Exercises: Practice applying problem-solving methods to simulated organizational challenges.
Post-Training Support: Access to instructors for Q&A, mentoring, and clarification of advanced concepts.
Certification Preparation: Guidance for assessment completion and reinforcement of learning outcomes.
Examination & Certification
Assessment Format:
Written Knowledge Check: Multiple-choice and scenario-based questions reviewing all refresher concepts.
Practical Exercises: Hands-on application of RCA, CAPA, and problem-solving tools in simulated scenarios.
Capstone Evaluation: End-to-end assessment of problem-solving application and reporting accuracy.
Duration:
Instructor-led / Classroom: 1–2 days intensive
Self-paced online: 6–10 hours including exercises and capstone project
Passing Criteria:
Successful completion of knowledge check and practical exercises
Instructor approval on capstone project and applied problem-solving methods
Certification:
Participants who successfully complete the course receive the BGMC Certified Quality Problem Solving Professional – Refresher Training Certificate.
Certification validates maintained competency in structured problem-solving, root cause analysis, and continuous improvement application.
Globally recognized, this certification demonstrates participants’ ongoing ability to contribute to organizational efficiency and quality improvement initiatives.
Maximize Your Investment with Certified Quality Problem Solving Professional Course Bundles
PHYSICAL CLASSES
- Instructor-led training
- Quality tools
- Case workshops
- Certification support
Online Classes
- Live virtual sessions
- Interactive activities
- Digital resources
- Certificate support
Enterprise Solutions
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- Team-based programs
- Custom training
- Progress tracking
- Cost-effective plans
E-LEARNING
PHYSICAL CLASSES
- Instructor-led training
- Quality tools
- Case workshops
- Certification support
Online Classes
- Live virtual sessions
- Interactive activities
- Digital resources
- Certificate support
E-learning
Enterprise Solutions
Contact For Price
- Team-based programs
- Custom training
- Progress tracking
- Cost-effective plans
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Our training experts are here to help you make the right choice. If you’re unsure which NEBOSH course best fits your experience level or career goals, our team will guide you step-by-step.
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Certified Quality Problem Solving Professional – Refresher Training – Frequently Asked Questions
1. What is the Certified Quality Problem Solving Professional – Refresher Training Course?
2. What topics are covered in the syllabus?
Advanced problem-solving methodologies (PDCA, 8D, DMAIC)
Root cause analysis techniques
Data collection, analysis, and visualization
Quality improvement tools and case studies
Practical exercises to reinforce learning
3. What are the benefits of achieving this qualification?
4. What will I learn in the course?
5. Is this course suitable for beginners?
6. Do I need any prior qualifications?
7. Can I complete the course while working full-time?
8. Is the examination included in the fee?
9. How long does it take to complete the course?
10. Why choose BGMC for this training?
Expert-led, industry-recognized training
Hands-on practical exercises and real-life case studies
Flexible learning options to fit professional schedules
BGMC certification recognized across multiple industries
11. Where can I attend training?
Online instructor-led sessions accessible globally
Self-paced online modules
Classroom workshops available in BGMC’s international locations
Why we're the go to training provider for you
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Recognised by leading certification bodies, we deliver training you can trust.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
Success Stories To Inspire
Waseem Shahzad Mehar
Alhamdulillah! I’m delighted to share that I’ve earned my Lean Six Sigma Black Belt Certification from the International Lean Six Sigma Institute (ILSSI).
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I’m pleased to share that I’ve successfully earned my ISO 9001:2015 Lead Auditor Certification. Grateful to BGMC – Bilal Consultancy Limited for the valuable training and to Dr. Hakeem Ur Rehman for his guidance and support throughout this journey.
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Proud to be certified as a Lead Auditor for ISO 45001:2018 – Occupational Health and Safety Management System, accredited by Exemplar Global, USA.
Muhammad Usman
We are proud to recognize his achievement in Lean Six Sigma, accredited by the Council for Six Sigma Certification (CSSC), United States us.
Imtiaz Ahmad
We’re proud to celebrate the achievement of Mr. Imtiaz Ahmad, QA/QC Engineer at Built Industrial, Riyadh, for successfully completing the Lean Six Sigma Black Belt Certification!
Muhammad Usman
Muhammad Usman successfully completed the ISO 9001:2015 Quality Management System Lead Auditor Training, accredited by Exemplar Global - USA 🇺🇸 and facilitated by BGMC - Bilal Consultancy Limited