Certified Design Thinking for Continuous Improvement Practitioner

The Certified Design Thinking for Continuous Improvement Practitioner program equips professionals with a human-centered, innovation-driven approach to problem-solving and improvement. Delivered by BGMC and accredited by the Council for Six Sigma Certification (CSSC), this program integrates Design Thinking with Lean, Six Sigma, and Continuous Improvement (CI)—enabling teams to solve the right problems and deliver solutions that are practical, scalable, and user-focused.

Why Design Thinking for Continuous Improvement Matters ?

Design Thinking for Continuous Improvement

This program blends Design Thinking methodology with CI execution:

1. Foundations of Design Thinking

Design Thinking principles and mindset
Human-centered problem-solving
Design Thinking vs traditional CI approaches
Role of empathy and insight in improvement

2. Empathize & Define (Problem Discovery)

Stakeholder and user empathy techniques
Voice of Customer (VOC) and journey mapping
Identifying true pain points and unmet needs
Framing problems for innovation and improvement

3. Ideate & Prototype (Solution Design)

Creative ideation techniques
Rapid prototyping and concept development
Testing assumptions early and cheaply
Co-creation with stakeholders and users

4. Test, Improve & Implement

Validating solutions through feedback
Integrating Design Thinking with DMAIC
Scaling ideas into operational processes
Managing change and adoption

5. Sustaining Innovation & CI Culture

Embedding innovation into CI programs
Building cross-functional collaboration
Measuring impact and value realization

Continuous learning and improvement loops

This program is ideal for:

Continuous Improvement & Operational Excellence Professionals
Lean Six Sigma Green & Black Belts
Quality, Process & Innovation Managers
Product, Service & Experience Designers
Operations, IT & Transformation Leaders
Consultants driving improvement and innovation

No formal design background is required.

1. CI-Integrated Design Thinking

Design Thinking is taught as an enhancement to Lean Six Sigma, not a standalone creativity exercise.

2. Hands-On, Workshop-Based Learning

Participants work on real improvement challenges, developing prototypes and solutions during the program.

3. Business & Operations Focus

Innovation is aligned with process performance, customer experience, and strategic goals.

4. Flexible Delivery Models

Classroom (in-person)
Live virtual instructor-led
In-house corporate innovation programs
Blended learning via BGMC’s EdTech ecosystem

Benefits for Individuals

Participants will:

Earn CSSC-accredited Design Thinking Practitioner credentials
Develop creative confidence and innovation skills
Improve stakeholder engagement and solution adoption
Enhance career prospects in CI, innovation, and leadership roles
Apply Design Thinking across services, manufacturing, and IT

Benefits for Organizations

Organizations training teams through BGMC typically achieve:

Higher adoption of improvement initiatives
Faster problem-solving and innovation cycles
Improved customer and employee experience
Stronger cross-functional collaboration

Sustainable culture of continuous improvement and innovation

Assessment & Certification

Assessment

CSSC-aligned examination
Design Thinking case study and prototype evaluation
Practical CI and innovation application exercises

Certification

CSSC-Accredited Certified Design Thinking for Continuous Improvement Practitioner Certificate
Issued upon successful completion

BGMC provides full candidate support, from enrollment to certification readiness.

PHYSICAL CLASSES

Classroom-based learning

QR6,294.87

Online Classes

Live, instructor-led virtual learning

QR4,836.60

Enterprise Solutions

Organization-wide innovation programs

Contact For Price

Not Sure Which Course is Right for You?

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Why Choose BGMC?

CSSC-accredited Lean Six Sigma & innovation programs
Deep expertise in continuous improvement, design thinking, and transformation
Practical, enterprise-ready delivery methodology
Corporate, multi-site, and global deployment capability
Integrated learning across consulting, training, and EdTech platforms

At BGMC, Design Thinking is positioned as the creative engine of continuous improvement.