Water, Wastewater & Desalination Utilities
WHY TRANSFORMATION CAN’T WAIT FOR WATER, WASTEWATER & DESALINATION UTILITIES
Utilities face unprecedented pressure to ensure reliable, safe and sustainable water services under complex operational and environmental conditions.
At the same time:
Ageing infrastructure increases leakage, NRW and reliability risks
Water quality standards and regulatory oversight are becoming stricter
Energy consumption in desalination and treatment is rising rapidly
Customer expectations for transparency and service speed are increasing
Digital monitoring, SCADA visibility and IoT sensors are becoming essential
Climate change increases variability in supply and demand
Wastewater plants face pressure to reduce sludge, odors and environmental impact
Desalination operations require high equipment reliability and membrane optimization
BGMC helps utilities build efficient, safe, energy-optimized and digital-first water ecosystems capable of delivering continuous, compliant and resilient services.
BGMC’S TRANSFORMATION APPROACH — WATER, WASTEWATER & DESALINATION
Discover & Diagnose
We assess operational systems, infrastructure, water quality performance, energy profile, compliance readiness, digital capability and workforce competencies across all plant and network operations.
We identify:
Leakage points and high NRW zones
Energy inefficiencies in desalination & treatment plants
Poor SCADA visibility or outdated automation controls
Weak maintenance planning and asset-health issues
Chemical dosing variability and quality deviations
Inefficient wastewater treatment cycles and sludge handling
Compliance gaps in environmental discharge
Customer service and billing inconsistencies
Output: A prioritized roadmap for reliability, compliance, sustainability and digital modernization.
Design the Future Water Utility Operating Model
We build structured, integrated water utility operating frameworks aligned with global best practices and regulatory expectations.
Includes:
Treatment, desalination & distribution workflow design
Asset management & reliability-centered maintenance
Water quality governance and monitoring controls
Collection network & wastewater operations model
Digital architecture (SCADA, IoT, dashboards, AI alerts)
Laboratory and water-quality testing governance
Energy optimization model for desalination and pumping
Customer service and field operations framework
Output: A scalable, resilient and compliant utility operating model.
Build & Pilot Using Lean, Quality, Maintenance & Digital Systems
We implement solutions with real operators, technicians, dispatch teams and treatment plant engineers.
Capabilities include:
Real-time dashboards for quality, energy, and flow
Preventive maintenance and asset-management systems
Chemical dosing optimization and process tuning
Non-revenue water reduction pilots
Wastewater aeration, sludge and biological process improvements
Safety and environmental compliance systems
Training and competency development for operators
Output: Improved reliability, reduced energy consumption, and cleaner water quality.
Scale Across Plants, Networks & Regions
We extend pilots across desalination plants, water treatment centers, pumping stations, wastewater facilities and distribution zones.
We deploy:
Standardized SOPs for all utility operations
Multi-site maintenance and laboratory governance
Digital integration across SCADA, meters and dashboards
Cross-facility training and certification frameworks
Energy optimization and leakage-control programs
Output: Consistent, efficient and compliant water service across all regions.
Sustain & Upskill Your Workforce
Includes:
Operator & technician competency programs
Water-quality and environmental compliance training
Maintenance & reliability certification
SCADA, IoT and dashboard usage training
Leadership development for utility supervisors
Output: A highly capable utility workforce that drives continuous improvement.
OUR WATER, WASTEWATER & DESALINATION OFFERINGS
Water, Wastewater & Desalination Operations Optimization
We improve daily operations across treatment plants, desalination units, pumping stations and networks.
Services include:
Plant workflow optimization
Pumping & flow management
Treatment & process stability improvement
Daily operational routines & KPIs
Field operations governance
Example outcomes:
More reliable and stable plant operations.
Chemicals, Spare Parts & Water Utility Inventory Governance
We strengthen procurement systems to ensure reliable plant and network operations.
Services include:
Chemical procurement & dosage governance
Spare parts & consumables inventory
Supplier qualification & contract review
Warehouse & yard management
Calibration & equipment replenishment
Example outcomes:
Lower shortages and smoother plant operations.
Quality, Environment & Safety Compliance for Water Utilities
We help utilities align with global regulatory and ISO standards.
Services include:
ISO 9001, 14001, 45001 implementation
Water-quality regulatory compliance
Environmental discharge documentation
Internal audits & MRMs
Risk & compliance frameworks
Example outcomes:
Fewer compliance issues and stronger audits.
Water-Quality, Effluent Compliance & Laboratory QA
We build systems that ensure consistent water quality and regulatory adherence.
Services include:
Lab governance & SOPs
Sampling & testing workflows
QA/QC checks
Nonconformance & corrective-action systems
Data dashboards for water-quality trends
Example outcomes:
Higher accuracy and fewer quality incidents.
HSE, Environmental Protection & Safe Utility Operations
We help utilities operate safely and responsibly.
Services include:
Chemical handling & safety training
Confined space & plant safety governance
Emergency response planning
Environmental monitoring & reporting
Hazard identification & control
Example outcomes:
Safer plant conditions and stronger environmental performance.
Utility Expansion, Plant Upgrades & Digital Projects
We manage complex water, wastewater and desalination projects.
Services include:
Plant expansion & upgrade PMO
SCADA & automation implementation
Network rehabilitation projects
Asset replacement planning
Cost, timeline & risk management
Example outcomes:
Smooth project delivery and fewer delays.
Chemical Logistics, Water Tanker Management & Distribution Flow
We improve supply chain & internal logistics for utility operations.
Services include:
Chemical & material logistics scheduling
Water tanker operations governance
Distribution network routing
Vendor performance dashboards
Field logistics optimization
Example outcomes:
Better supply continuity and reduced operational disruption.
SCADA Modernization, IoT Sensors & Water Utility Digitalization
We bring smart-utility technologies into daily operations.
Services include:
IoT-enabled water monitoring
SCADA upgrades & dashboards
Data analytics & predictive insights
Digital SOPs & maintenance systems
Customer portal & complaint automation
Example outcomes:
Greater visibility, faster response times and improved utility performance.
TECHNOLOGY STACK (GOVERNANCE-LEVEL)
Example Use Cases & Outcomes
Use Case 1 — Desalination Plant Energy Optimization
A large RO-based desalination plant faced rising energy consumption due to membrane fouling, inefficient pumps and lack of real-time operational visibility. Operators needed a structured system to reduce cost and stabilize output quality.
Challenge: Energy-intensive desalination and unstable performance.
Solution: RO process tuning + pump optimization + digital monitoring.
Outcome: Energy consumption reduced and plant stability improved.
Use Case 2 — Wastewater Treatment Process Enhancement
A municipal wastewater plant experienced inconsistent biological performance, odor issues and effluent noncompliance during peak-load periods.
Challenge: Fluctuating influent quality and weak process control.
Solution: Aeration tuning + SOP standardization + sludge optimization.
Outcome: Effluent quality improved and odor complaints reduced.
Use Case 3 — Non-Revenue Water Reduction for a Water Authority
A regional water utility suffered from high leakage rates, illegal connections and inaccurate meter readings.
Challenge: High NRW reducing revenue and supply stability.
Solution: Leakage zoning + meter audit + network pressure optimization.
Outcome: NRW reduced and system reliability strengthened.
Use Case 4 — Digital SCADA Modernization for Water Networks
A utility relied on outdated analog control systems, making it difficult to monitor flow, pressure and quality across multiple pumping stations.
Challenge: Lack of real-time visibility and slow fault detection.
Solution: SCADA upgrade + IoT integration + central dashboard.
Outcome: Faster fault response and improved decision-making.
Who We Serve
Industries
- Water Authorities
- Wastewater Treatment Plants Desalination Operators
- Municipal Utilities Industrial Water Systems
- EPC & O&M Providers Environmental Agencies
- Public Works Departments
Functions
- Operations
- Maintenance
- Laboratory
- HSE
- Planning
- IT
- Customer Services
- Leadership
Regions
Frequently Asked Questions
1. Can BGMC help reduce leakage and NRW?
2. Do you support desalination optimization?
3. Can BGMC improve wastewater treatment performance?
4. Do you support SCADA and IoT digital transformation?
5. Can BGMC help improve water-quality governance?
Ready to Transform Your Manufacturing Operations?
Let’s discuss how BGMC Group can help transform your operations and drive measurable results.
Connect with our experts today to explore customized industrial and business solutions designed for your success.
We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.