Quality, Testing, Inspection & Certification bodies
WHY TRANSFORMATION CAN’T WAIT FOR TIC ORGANIZATIONS
Testing, inspection, and certification companies operate in an environment where trust, accuracy, impartiality, transparency, and regulatory compliance are the foundation of their license to operate.
At the same time:
ISO/IEC 17020, 17025, 17021, 17024, and 17065 expectations are becoming stricter
Clients demand faster turnaround, digital reports & higher accuracy
Regulatory bodies require stronger documentation & evidence trails
Competency, training and assessor qualification standards are rising
Impartiality governance is under greater global scrutiny
Equipment traceability, calibration and measurement uncertainty need discipline
Manual reporting increases errors and legal risk
Cybersecurity and data integrity matter more than ever
BGMC helps TIC organizations build compliant, efficient, audit-ready, and digitally enabled operations that strengthen reputation, transparency, and market confidence.
BGMC’S TRANSFORMATION APPROACH — TIC BODIES
Discover & Diagnose
We assess all functions — quality management, inspections, testing processes, documentation, equipment control, impartiality, training, and operations — against ISO/IEC standards.
We identify:
Gaps in quality documentation & internal audits
Weak impartiality & confidentiality governance
Irregularities in sampling, inspection records or test workflows
Competency and qualification gaps in inspectors/assessors
Calibration, traceability & equipment control issues
High turnaround times and workflow inefficiency
Digital readiness and report standardization gaps
Nonconformities against accreditation criteria
Output: A clear roadmap to strengthen compliance, transparency, accuracy, and efficiency.
Design the Future TIC Operating Model
We build a structured operating model aligned with ISO/IEC requirements, industry norms and global accreditation expectations.
Includes:
QMS aligned with ISO/IEC 17020, 17025, 17021, 17065
Impartiality & confidentiality governance
Sampling, testing & inspection workflow standardization
Document control & record management frameworks
Competence management & qualification pathways
PT/ILC (Proficiency Testing) governance at policy level
Customer communication & contract review models
Calibration, verification & equipment control procedures
Output: A world-class TIC operating model ready for accreditation and scale.
Build & Pilot Using Quality, Accreditation & Operational Systems
We work with teams to pilot compliance improvements and operational enhancements.
Capabilities include:
Implementation of QMS, SOPs & controlled templates
Strengthening internal audits & management reviews
Inspector/assessor competency frameworks
Calibration/equipment control system improvements
Complaint & appeals governance models
Productivity and turnaround time improvements
Digital reporting pilots
Output: Reduced nonconformities, improved quality discipline, and stronger customer confidence.
Scale & Industrialize Across Sites, Departments & Scopes
We roll out improvements across units, product categories, inspection types, and laboratory departments.
We deploy:
Standardized workflows across all operating units
Group-level governance for quality & impartiality
Digital systems for reporting and traceability
Multi-site audit programs
KPI dashboards for management visibility
Training & certification of inspectors/analysts
Output: Consistent service delivery and successful multi-site accreditation performance.
Sustain & Upskill Your Workforce
Includes:
Competency frameworks for inspectors, auditors & technicians
ISO/IEC standard awareness & practice-based training
Impartiality & ethical conduct training
QMS practitioner programs
Root cause analysis & CAPA workshops
Output: A capable, compliant and confident workforce that upholds global standards.
OUR TIC (QUALITY, TESTING, INSPECTION & CERTIFICATION) OFFERINGS
Operational Governance for Testing, Inspection & Certification Workflows
We help TIC bodies streamline inspection, testing and certification workflows to improve consistency, reduce cycle times and strengthen compliance.
Services include:
Workflow mapping for test/inspection processes
Daily management & activity planning
Turnaround-time governance
Documentation and records control
Cross-functional coordination
Example outcomes:
Improved operational flow and fewer delays.
Procurement, Asset Control & Equipment Governance for TIC Bodies
We help organizations manage equipment, consumables and calibration services to maintain accuracy and reduce risk.
Services include:
Supplier qualification & tracking
Equipment acquisition & approval governance
Inventory control for consumables
Calibration vendor evaluation
Asset traceability systems
Example outcomes:
Improved equipment readiness and lower risk of out-of-tolerance usage.
ISO/IEC Accreditation & Documentation Management
We strengthen compliance frameworks aligned with the exact standards TIC bodies follow.
Services include:
ISO/IEC 17020, 17025, 17021, 17024, 17065 compliance
Documentation & controlled template structure
Internal audits & MRMs
Corrective action systems
Compliance dashboards
Example outcomes:
Cleaner audits and sustained accreditation success.
Quality Assurance, CAPA Governance & Performance Consistency
We build strong quality systems that drive technical accuracy, consistent service delivery and reliable records.
Services include:
CAPA effectiveness frameworks
Deviation & nonconformance governance
Quality dashboards & performance tracking
Complaint & appeal management
Auditor/inspector evaluation systems
Example outcomes:
Higher customer trust and reduced repeat nonconformities.
Safety, Environmental Controls & Field Risk Management
We create safe working conditions for inspectors, lab technicians and auditors.
Services include:
HSE governance & risk assessments
Lab safety, chemical handling (non-technical policies)
Field safety for inspectors
Emergency preparedness
Incident reporting systems
Example outcomes:
Fewer safety issues and improved compliance.
Accreditation, Expansion & System Implementation Projects
We support implementation of new scopes, QMS upgrades and digital systems through structured project governance.
Services include:
PMO setup for accreditation expansion
Documentation migration & harmonization
Digital system implementation governance
Risk & timeline control
Cross-department coordination
Example outcomes:
Smooth accreditation expansion and controlled project execution.
Sample, Document & Equipment Logistics Governance
We help TIC bodies improve how samples, documents, equipment and records move across internal and external workflows.
Services include:
Sample chain-of-custody processes
Secure transport governance
Document logistics & archiving models
Courier/vendor performance systems
Risk controls for lost/misplaced materials
Example outcomes:
Reduced errors and stronger traceability.
Digital Reporting, QMS Automation & Operational Dashboards
We digitize TIC workflows to reduce errors, improve traceability and strengthen compliance.
Services include:
Digital inspection/testing templates
eQMS governance and workflows
Online certificate & report systems
Data integrity frameworks
KPI dashboards for quality & productivity
Example outcomes:
Faster reporting, fewer mistakes and stronger record integrity.
TECHNOLOGY STACK FOR TIC ORGANIZATIONS
Example Use Cases & Outcomes
Accreditation Strengthening for a Multi-Scope Inspection Body
A certification provider relied on manual checklists, email approvals and paper-based audit files, slowing certification cycles and increasing error risk.
Challenge: Manual workflows and weak data integrity.
Solution: Digital audit forms + workflow automation + dashboards.
Outcome: 30% faster certification turnaround and fewer documentation errors.
Laboratory Workflow Optimization for a Testing Facility
A testing lab was experiencing long turnaround times, misplaced samples and inconsistent test record-keeping.
Challenge: Inefficient sample flow and poor process visibility.
Solution: Sample tracking workflow + SOP standardization + TAT dashboards.
Outcome: Improved productivity and more reliable test documentation.
Impartiality Governance Strengthening for an IB/CB
A TIC body faced customer pressure, commercial conflicts and unclear decision-making boundaries, threatening its impartiality.
Challenge: Weak impartiality governance and risk controls.
Solution: Impartiality committee + risk register + policy reinforcement.
Outcome: Restored trust and compliance with ISO/IEC governance requirements.
Who We Serve
Industries
- Testing Laboratories
- Calibration Labs Inspection Bodies (17020)
- Certification Bodies (17021/17065) Product Certification Entities
- Training & Personnel Certification Bodies (17024) Government Regulatory Authorities
- Third-Party Assessment Organizations
Functions
- Quality
- Technical Teams
- Inspectors
- Auditors
- Lab Staff
- Governance
- Compliance
- Leadership
Regions
Frequently Asked Questions
1. Can BGMC help us achieve ISO/IEC accreditation?
2. Do you support inspector and auditor competency development?
3. Can you help reduce documentation errors?
4. Do you support digital reporting and QMS automation?
5. Can BGMC help multiple sites align under one QMS?
Ready to Transform Your Manufacturing Operations?
Let’s discuss how BGMC Group can help transform your operations and drive measurable results.
Connect with our experts today to explore customized industrial and business solutions designed for your success.
We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.